Certified I.T. provides complete support for SAP R/3 including:

• System availability
• Architecture planning
• Production support processes
• Change management processes and daily operational support.
• Stress test of project in preparation for Go-Live. 
• Coordinate and design test plans
• Analyze and report on results.
• Architectural role in upgrade projects. Experienced with upgrade from  3.1H to 4.6C  with IS-Oil, CA-JVA and PI Add-Ons.

Oracle

8.0.6 -> 8.1.7 upgrade experience

Tablespace maintenance, reorgs, archiving, B/R and DB copies.

Daily Basis experience include file system maintenance, Oracle maintenance, transports, data dictionary maintenance, OSS notes, hot packs, ALE, monitoring daily system activity and trouble shooting.